One of my CEO executive coaching clients has a very engaging leadership style. He was very candid with his senior team members that in these difficult times the leadership team needed to create a culture of urgency and help employees overcome complacency.
The CEO's communication with his senior leaders was transparent in that they would be held accountable for significantly improving the performance of employees. He instilled trust by being open and transparent about his intentions.
The CEO needed to inspire his people to help them combat complacency and develop a sense of urgency. The culture of the company needed to be aligned with their core values of fun and teamwork .
Transparent Communications
Open and honest communications support the decision to trust. Lack of communication and transparency creates suspicion.
To increase transparency:
o Increase the frequency and candor of your communications.
o Build a relationship beyond the constraints of your official role.
o Use the word "we" more often than "I."
o Emphasize common values and goals.
o Be clear whose goals and interests you are promoting.
o Be sure your actions support your words.
o Demonstrate a clear concern for others.
o Under-promise and over-deliver.
o Ask more questions.
o Really listen to the answers.
Are you working in a company or law firm where leadership is building a culture of trust and transparency? Does your company or law firm provide leadership coaching and leadership development to help leaders become more open and trustworthy? Leaders need to model open communication for employees to fully engage.
One of the most powerful questions you can ask yourself is "Do I lead by increasing the frequency and candor of my communications?" Emotionally intelligent and socially intelligent organizations provide executive coaching and leadership development for leaders who want to become more transparent in their communications.
Working with a seasoned executive coach trained in emotional intelligence and incorporating leadership assessments such as the Bar-On EQ-i and CPI 260 can help you become more open increasing trust in your organization. You can become a leader who models emotional intelligence and social intelligence, and who inspires people to become fully engaged with the vision and mission of your company or law firm.
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The Society for Advancement of Consulting (SAC) awarded two rare Board Approved designations for Dr. Maynard Brusman in the specialties of Executive Coaching & Leadership Development and Trusted Advisor to Attorneys and Law Firms.
Dr. Maynard Brusman, Consulting Psychologist & Executive Coach
Working Resources
Help Companies Assess, Select, Coach, and Retain Emotionally Intelligent Leaders
Box 471525
San Francisco, California 94147-1525
Tel: 415-546-1252
E-mail: mbrusman@workingresources.com
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